Reviews and Testimonials

3/1/2022 (Permalink)

Standing water in a living room

When you choose SERVPRO of Northwest Portland to handle your restoration needs, you’re choosing a company that puts people first. 

We take pride in our ability to advise property owners on their property damage situation. We always offer the best course of action, even if that action is to refer to another company or to go a different direction. With our expertise comes an ethical obligation to inform without bias, and we try to give objective advice for our customers and potential customers at all times. 

At the end of the day, however, we will proceed how the property owner wishes to. If a homeowner would prefer an alternate cleaning agent, we will accommodate them; if they would like us to alter our cleaning process to account for their special building material needs or concerns, we will do so; and if a customer would like us to restore a personal possession as much as possible and return it to them, despite us deeming it ‘unsalvageable’, then we will do as a customer wishes.

We will work together with a customer so that they have the necessary information to make the right decision when it comes to their property. People will always come first at SERVPRO of Northwest Portland, and we carry that thought through everything we do.

Here is what Tammy A. had to say about our company on Google.

“I just want to give quick props to this company. I thought I had an emergency, they sent somebody out right away… They were super professional, very personal and super honest. You don’t find that a lot of times in a company, sometimes they’re just out to make a buck and these guys told me exactly what was wrong and didn’t try to make it out to be something bigger than it was.”

Thank you, Tammy, for your very kind words! 

If you experience significant property damage and need help navigating the claims and restoration process, trust that SERVPRO of Northwest Portland has your best interests at heart. Call us as soon as you sustain property damage at 503-283-3658.